Parts

Parts

The general tasks of the Parts department include providing information and giving advice. Information and advice can be requested or provided to the customer orally and in writing by the customer and can relate to the following topics:

  • the availability of parts;
  • the timeframe for unavailable parts to be supplied;
  • the interchangeability of parts with comparable parts;
  • the delivery time and delivery methods of parts;
  • the selling prices of parts;
  • the warranty on parts;
  • the conditions of sale.

Surmac is the exclusive supplier of Cat® and Cat® brands parts in Suriname and French Guiana. With more than 18,000 parts in stock, we can supply high-quality parts to a large part of the market.

We are directly connected to the worldwide distribution system of our suppliers. Parts that are urgent are usually shipped the same day by air or boat cargo to Surmac from the supplier's depot.

Surmac only sells original parts. As with equipment, the highest quality requirements are set for the manufacture of these parts. The desired service life of these parts is thus guaranteed.

In addition to new parts for the engine, transmission, drive components, hydraulic components / hoses and electrical components, we also have factory-reconditioned components. By replacing the worn-out component with a reconditioned component, you save time and money.

We also have a hydraulic hose assembly unit. We also sell various CAT tools, oils, fats, operating materials and general resources that are used in a workshop.

Our priority is of course to ensure that you have all the parts you need, when you need them, with the help and follow-up of our experts.

Send an e-mail for ordering parts

To partssales@surmaccat.sr, or call us directly at 404111 or log in to parts.cat.com.