Parts Sales Administrator

Job Posting: Parts Sales Administrator

CKC Machinehandel Surmac N.V. (hereafter Surmac) is the authorized Caterpillar dealer in Suriname established in 1957. In addition, Surmac is also a dealer of other brands. We are proud of having achieved more than 65 years of supplying some of the most important development sectors of Suriname, such as mining, power generation, forestry, agriculture, building and construction.

Surmac Guyane SAS is also an authorized Caterpillar Dealer and has its operations since January 2016. Surmac supports Surmac Guyane SAS.

We keep our workplaces safe and care for the environment and community in which Surmac operates and aims to achieve the highest customer satisfaction by providing customized solutions in helping our customers achieve their goals.

For our Aftermarket Sales Department, we are looking for a:

PARTS SALES ADMINISTRATOR

Description

The Parts Sales Administrator is responsible for the optimal support to customers through quick service for cash sales; advise and ensure timely and accurate order placement and formatting picking lists and also ensure timely delivery of customer orders contributing to the promotion of customer satisfaction.

Job Duties/ Responsibilities include, but are not limited to:

· Ensure accurate checking of the correct parts;

· Handle customer orders at the counter, over the phone and by email for parts take;

· Ensure handling of orders of customer with a preferred contract.

· Advise customers with the purchase of parts;

· Perform up and cross selling of parts;

· Monitor the status of orders and follow up with customers;

· Trace fast selling purchased goods and come up with “ to have in stock” parts proposals (suggestion list);

· Coordinate the delivery of orders;

· Prepare a proper cash account;

· Preparation and handling of sales invoices;

· Managing of customer payments;

· Deal with customer returns and claim cases.

Education and/or Experience

· Minimal MBO diploma or NATIN diploma with a minimum of two (2) years’ experience.

· Experience in a sales environment is preferred.

· Must have general knowledge of logistics.

· Experienced in Microsoft 365 (Word, Excel, PowerPoint, Outlook).

· Good comprehension of the languages Portuguese and French is an advantage.

Reporting structure

The Parts Sales Administrator reports to the Parts Sales Superintendent.

Work Schedule

· The base work location is at Surmac Paramaribo and the working hours are from 7:00 – 16:00.

· Availability for work at various Surmac locations.

· Availability outside standard working hours, if required.

Offer

SURMAC offers a well-paid job added with a competitive benefit- and rewards package. We also offer a learning workplace with a professional business culture in which our employee will be able to innovate day-by-day learning from excellent resources available, leading to a satisfied employee experience every day.

Submitting of your application

Email your motivation letter together with your curriculum vitae before February 28, 2025 to the HR&D Department at recruiting@surmaccat.sr.