Service Foreman

Job Posting: Service Foreman

CKC Machinehandel Surmac N.V. or Surmac is the authorized Caterpillar dealer in Suriname established in 1957. In addition, Surmac is also a dealer of other brands. We are proud of having achieved more than 65 years of supplying the most important development sectors of Suriname; mining, power generation, forestry, agriculture, building & construction.

Surmac Guyane is also an authorized Caterpillar Dealer and has its operations since January 2016. Surmac supports Surmac Guyane.

We keep our workplaces safe and care for the environment and community in which we operate and aim to achieve the highest customer satisfaction by providing customized solutions in helping our customers achieve their goals.

For our Service Allied department we are looking for a:

SERVICE FOREMAN

Description

The Service Foreman is responsible for coordinating the work assignments of a small work group of technicians in collaboration with the Service Supervisor. This role is expected to be engaged for at least 70% in direct production and 30% supervision and serves as the main point of contact to support with the day to day activities and work that needs to be carried out by the technicians (inspections, trouble shooting, repairs, preventive or predictive maintenance), to improve efficiency and effectiveness of the day-to-day operation and information flow between the technicians and the supervisor.

Job Duties/Responsibilities include, but are limited to:

· Coordinate the work assigned to the technicians;

· Support the supervisor in attaining quality, safety and production targets.;

· Attend daily job status meetings and ensure the team’s daily work is completed on-time and efficiently with adherence to Turn-Around Time (TAT), ensuring safety and quality (improving processes);

· Perform job activities such as assembly, disassembly and/or testing along with team member subordinates, leading by example, and pitching in to help out the team in whatever capacity is needed;

· Coordinate the daily hour inputting to ensure all hours are in the Caterpillar Work In Progress (WIP) system;

· Coordinate the closing of segments after they have been completed;

· Ensure that the WIP area is organized and that parts are stored as per Caterpillar procedure;

· Ensure that the quality of the Inspection report and parts list is to the highest standard, to aid in having clear reports and parts list for the admin team and customer;

· Provide technical support to technicians before and during the execution of the service tasks;

Education and/or Experience

· Minimum NATIN/ AMTO MBO (Mechanical Engineering/ Electrical Engineering) diploma with at least 3-5 years related experience and/or training;

· Administrative/Reporting experience is required.

· Experience working in the heavy equipment industry.

· Good comprehension of the languages Dutch and English (verbal and written).

· Experienced in Microsoft Office (Words, Excel, Outlook).

Reporting structure

The Service Foreman reports to the Service Supervisor.

Work Schedule

· 45 hours in a week, from Monday to Friday

· The work location is located at Paramaribo and the working hours are from 7.00 – 16.00.

· Availability for work at various Surmac locations.

· Availability outside standard working hours if required.

Offer

SURMAC offers a well-paid job added with a competitive benefit- and rewards package. We also offer a learning workplace with a professional business culture in which our employee will be able to innovate day-by-day learning from excellent resources available, leading to a satisfied employee experience every day.

Submitting of your application

Email your motivation letter together with your curriculum vitae before March 25, 2024 to the HR&D Department at recruiting@surmaccat.sr.